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401 Unauthorized Error Received When Attempting To Run Compiled Bot


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Just wondering if anyone has received the attached error when starting a compiled bot:

 

"There was an error verifying files

The remote server returned an error: (401) Unauthorized

If you are having trouble contact support."

 

My client receives this when trying to start a bot I have installed on their windows 7 machines running .net 4.5 They are connected to the same wireless network I am on.  I never receive this error when starting the bot and they receive it every time and prevents them from using it.

 

I coded and compiled the bot in version 5 dev

 

Does anyone know what causes this and how to correct it?

 

I tried submitting a ticket to support but can't get it to go through with the bot and source code attached

 

Thanks in advance for any help.

 

 

post-1886-0-62948100-1427905740_thumb.png

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Perhaps, have your client check for permissions issues, maybe run the bot as an admin, any blocks on his system that might be preventing the files from being accessed and verified or updated.

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